INTEGRATION

Fakturownia for Shopify

Automate your invoicing workflow by connecting your Fakturownia account to your Shopify store in seconds, and save time!

✅ 7-day Free Trial » 0% Risk

Automatic Invoicing » Minimize error rates

✅ Automatic Email Sending » Zero Manual Steps

✅ Flexible Triggering » You can do anything

✅ One-Click integration » Easy setup

I can't activate the integration. What's the problem?

Please check these, and click Save again:

  1. Ensure you’ve pasted the credentials in the right fields (don’t paste the API token into the Account name field)
  2. Double-check for any misspellings or unwanted spaces in the credentials you entered.
  3. Verify that you have at least one department set up in your Fakturownia account.

Still need help? Write to us, and we solve it in a few hours.

Importing old orders and push to Fakturownia?

Yes, you can import your old orders to Shopify, your documents will be created based on your trigger configurations. Our recommeded steps, before you import orders.

  1. Make sure, your integration is active (you entered your credentials successfully, and you see the green message on the dashboard)
  2. Configure the Triggers on the dashboard and Save your settings.
  3. Import 2-3 test orders, and check it everything works as you want. If you need help, contant us.
  4. After test, import all your old orders. Your documents will be created automatically. Congrats!
OSS label is not showed on my invoice. What is the problem?

To display the OSS label on your documents, you need to complete the following steps:

  1. Please note that you need to configure your tax settings in Shopify first. There, you can determine if the OSS is the appropriate tax regime for your business.
  2. OSS forwarding is Turned on in Shopify Admin: Log in to Shopify Admin » Apps » Fakturownia | Integration » Settings » OSS forwarding » Turned on
  3. OSS mode is enabled in your Fakturownia account: Log in to Fakturownia » Settings » Account Settings » Configuration » OSS mode » Enable » Click Save
  4. Your Shopify store’s country code in the billing information (Settings » Billing information) is different from the country code of the customer’s billing address (which corresponds to the delivery address).
Can I connect multiple stores to one Fakturownia account?

Yes, it is possible to enter the same Fakturownia credentials to multiple stores, so if you have e.g: 3 stores, you can connect all 3 to one single Fakturownia account.

Fakturownia API quota has run out. How to buy more?

Yes, if the quota runs out, then contact Fakturownia Customer Support directly and buy more limit so that you can continue to use our application and your subscription smoothly.

Settings & Documentation

Triggers

Imported orders (for example, from a CSV file) work the same way as explained below.

You can configure what document (available documents are shown on the screenshot below) you want to create and exactly when (on what trigger). You can also check "Send the document in email to customer" in order to send the generated document to the customer. You can also disable it anytime. The triggers:

Trigger 1 » When order is paid

The document using this trigger will be created, IF a paid order is created  (or imported) OR an unpaid order is set to paid 

Trigger 2 » When any order is created 

The document using this trigger will be created, IF any type of order is created (or imported)

Trigger 3 » When unpaid order is created

The document using this trigger will be created, IF an unpaid order is created (or imported)

Trigger 4 » When order is fulfilled

The document using this trigger will be created, IF a fulfilled order is created  (or imported) OR an unfulfilled order is set to fulfilled 

Trigger 5 » Never 

The document using this trigger will never be created

Content

Choose department

You can create and edit your departments in your Fakturownia account.
Click “Refresh list now” if you don’t see your departments in the dropdown list (you need to wait 5-10 seconds after clicking)
Don’t forget to set country for the department in Fakturownia » And Save setting there!

Default document language

We aim to automatically select the language based on the customer’s country. If we can’t determine it, we use this.

Unit

Any text entered here will appear on the document for each item. If left blank, no unit name will be shown.

Example – If you enter “BB” here, you will see this unit name in every document item

Order cancelation

You can decide what should happen in Fakturownia when you cancel an order in Shopify.

Options:

  • No canceling or deletion
  • Cancel the document in Fakturownia
  • Delete the document in Fakturownia

You can check “Create a credit note in Fakturownia” if you want, optionally.

When turned on, documents for orders in the EU, except from your store’s country, will be labeled ‘OSS’ in Fakturownia
Don’t forget to set the OSS related VAT settings in your Shopify Admin!

Content parameters not listed above – that you can’t configure on your dashboard – work like this:

  • VAT » We use Shopify order data and your Shopify VAT settings
  • Currency » We use Shopify order data

Need extra feature?

Tell us, what you need and we start work on it.

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